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Solving Problems

Solving Problems

Dr. Aliza Brown is a researcher at the University of Arkansas for Medical Sciences (UAMS). She noticed that many of Arkansas' medical dispatchers did not have any medical qualifications. Out of the seventy-five counties in Arkansas, only five of them had qualified EMS personnel. 

Often, they were given little more than the address of the site and directions to the hospital. This would exacerbate conditions such as heart attacks and strokes. Since Arkansas has a high rate of both, such an app becomes even more necessary. It is especially vital for dispatchers to recognize early signs of stroke or heart disease; problem-solving is important, but avoiding problems is more important.

Her solution? Enqbator.     

Enqbator's LMS in Action

Enqbator's LMS in Action

Using Enqbator's Learning Management System, Dr. Brown solved this problem. She developed a course called We Train 911, intended to train Arkansas dispatchers. The app is available for free on the Google Play and Apple stores. As Dr. Brown puts it, "Many dispatchers are busy and don’t have time for a class, so we hope this app helps them do the coursework as they have time" (

Users will learn how to stabilize patients on their way to the hospital, how to tell for danger signs of heart attacks, strokes, and so forth, and how to listen for key elements of a 911 call. If emergencies escalate, the dispatchers will be able to respond. Quick response is often the main cause of survival in such a scenario. 

Through our LMS app, EMS personnel take a number of tests and quizzes. Should they pass the course, they will receive certification. Brown chose an online learning module to account for users' busy schedules; she chose Enqbator's learning module for its flexibility. Onsite training is also involved, including two days of training users on emergency codes. 

The Future of the App

The Future of the App

Dr. Brown is in the midst of a six-month monitoring period on the app's success. She hopes it will lower the rates of stroke, heart attack, and trauma deaths in Arkansas, and she's not the only one. 

The NIH has given Dr. Brown a $90,000 grant to study the app's future. She plans to use the app in other rural states as well as Arkansas, among them the 23 states funded by the Institutional Development Award (IDeA). Funded by the NIH, IDeA covers primarily rural states such as Kansas, Montana, Alaska, and South Carolina, as well as Puerto Rico.

With help from Enqbator, Dr. Brown has offered a solution to one of our country's healthcare problems. 

Want More Information

Want More Information?

Check out these two news articles, one from UAMS' website, one from Northwest Arkansas news

They chose Enqbator

We are proud to have worked with these organizations.

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