What Your Customers Want to Know About Their Physicians

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The Question  

What information do you think your customers want to know most about your physicians? Do they look for...

Their names?
Their specialties?
Their locations?
Or all of the above?


The answer is all of the above. Before office hours, before insurance information, before even costs, customers want to know these three things. Together, we call these search parameters...

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The Golden Triangle

This information is crucial when it comes to serving your customers. Most hospital websites will give you a directory of names, a list of specialties, or an address book, but it’s rare to get the whole "Golden Triangle" all at once. If your customers had it that way, they could spare themselves quite a few searches, reduce confusion, and get the information they need.

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Enqbator's Search Function Brings it All Together

Our Find-A-Physician app uses these three features first. Find out more here

 
 

They chose Enqbator

We are proud to have worked with these organizations.

    tenet health

         ChildrensNational
       mta
        

see what our clients are saying

"....The process was painless. Everyone loves the directory, and the journey to get there was so well organized that it barely impacted our workload..."
Victoria Hughes
Former Manager, Web Services and Operations
"...I have no concerns. You were fantastic to do what you did!....."
Hamid
Project Manager, ISD
"...They were always cheerful, positive, open, organized, supportive, and responsive....."
Matthew
Senior Digital Marketing Developer & Creative Strategist
"...Enqbator is flexible and fast paced. Without a partner who worked in a similar manner, we wouldn’t have been able to complete our project as quickly as we did...."
Megan
Chief Communications Officer & Director of Marketing