248 . 721 . 8959 Connect with Us
INSIGHTS AND INFORMATION

CASE STUDY

Beaumont Accountable Care Organization

healthcare_hero_1900x1024-comp-ps
ENQBATOR SUCCESS STORIES

Enqbator partners with Beaumont Accountable Care Organization to create new mobile app for its members

The Beaumont Accountable Care Organization (ACO) is a physician and health system partnership, working to provide services for Beaumont Health, Michigan’s largest health care system, with eight hospitals and nearly 5,000 physicians. Beaumont ACO helps maximize clinical value, contracts, and incentive opportunities for its members with the goal of making all aspects of patient care better and more efficient. Accountable Care Organizations are not specific to Beaumont. ACOs were encouraged by the ACA (Affordable Care Act) to bring a “coordinated care” approach, helping physicians and health systems come together to provide savings and better care to all patients.

baco mobile app top image

The Challenge

Hundreds of the Beaumont ACO’s physicians and managers accessed documents through the portal at beaumont-aco.org. Documents are uploaded and stored on the organization’s website which utilizes the Sitefinity content management platform. The portal is only accessed using a membership-based login. Doctors are only able to see documents that they are allowed to see based on what group they belong to. There is also an LMS (Learning Management System) where physicians can take courses and receive credit.

The goal of this project was to create a mobile application, made for both Android or IOS devices, that took advantage of the existing portal functionality in Sitefinity. Beaumont ACO needed a simple, cost effective mobile-based solution that gave its members faster and much easier access to these documents. In addition to accessing documents and gaining access to important announcements or information, security was a crucial factor. The team wanted to have a much more secure biometrics login process for the app. Overall design and usability was also important, with an improved and attractive user experience.

The Solution

After some great discussions and discovery sessions with the Beaumont ACO team, the solution started falling into place. A brand-new mobile app was created and developed for both major platforms – Android and Apple’s IOS. New mobile-only templates were created for all the existing documents and pages that were managed via Sitefinity. The new app design involved wrapping these new templates so that the mobile experience was completely comfortable for the users.

With a streamlined front end, it is also important to make sure that the process of managing the content remains easy and user-friendly. With this in mind, the solution developed allowed for all content documents to be pulled directly from the website database, and then delivered to the mobile app. That way, the ACO admins did not have to change their existing editing processes and could avoid having to reupload the same content twice.

For added security and easier login, a new biometrics-based login process was created from scratch for the new native app, pulling all the needed information directly from the very versatile Sitefinity content management system. Biometrics – using physical characteristics, such as facial or fingerprint recognition – add a major layer of security and peace of mind to an already safe and secure system.

The Result

All this great collaboration and hard work resulted in the administrators at Beaumont ACO being able to deliver a much better web and mobile experience for its members. Duplication of work was avoided as existing documents were made available in an easy-to-use mobile application. And it was all created using the most up-to-date secure way with the new biometric sign-in process. This will not only result in a more efficient way to manage and deliver content and important information, but it will also help the physicians and all ACO membership users become more involved with the ACO management team. And, with these new enhancements, delivering announcements and more personalized messages could also become a major part of the new process - allowing even more collaboration between administrators and physicians and the ability to send more targeted action items and content to specific ACO members.

Working together for a better mobile experience.

View Website

Technologies & Services Implemented

Enqbator works hard on finding the right technical solution for each client's needs. Beaumont Health System and Beaumont ACO are well respected in the healthcare industry and the solutions implemented needed to reflect their brand and needs. Beaumont's Accountable Care Organization provides its members with important tools to help them succeed. Technical solutions needed to be specific for the ACO's situation and needed to make the ACO members work more efficiently. Enqbator used several creative ways to produce an easy to use, extremely cost-efficient solution.

Specific mobile apps for both Android and IOS, complete with unique mobile templates.
Highly secure biometrics security features designed to secure all content and personal data and to increase user confidence.
The heart of it all. Sitefinity is used as a central location for all content and security data. Sitefinity delivers content to both browser designs and users, but also to mobile app users.
The user experience is the most crucial element in everything created. Enqbator designers created mobile-specific templates that presented content and all functionality in an efficient and esthetically pleasing way.
Content is uploaded once, but used for both browser and mobile viewing
OVERVIEW

Ethical. Reliable. Professional.

We have been at the forefront of some of the digital healthcare world's most exciting technological advances. Our goal is to make your job easier and to help you make your customers comfortable. Once your project is completed, we offer support that never ends. We are responsive and enthusiastic and will do everything we can to make sure your hospital and brand are reflected in the most positive light there is. We're looking forward to working with you.

What clients are saying

Words of appreciation from those we appreciate.

The Result

Prior to this upgrade, search results on the site were very limited. After, website visitors are now able to access enhanced results presented in a more visually appealing, easy to navigate format. Search results are now organized in tabs. Results are more easily accessed on all mobile and desktop devices and content creators are able to manage the content more effectively and efficiently. Administrators are also now able to analyze all results and modify existing content or create new content based on data provided.

"...We are working with Enqbator on several projects. They have a very professional and skilled staff. I would highly recommend..."
Pooja Dharni Budhraja Data Architect and Governance Manager
Enqbator Ratings
5
img 1
"...Enqbator exceeded my expectations. They were effective in communicating clearly to multiple stakeholders and they weren't afraid to operate outside of their box to help the overall project be successful..."
Eric Badgley e-Filing Project Manager
Enqbator Ratings
5
img 1
"...I highly recommend Enqbator for developing first-class technical solutions. Their vast experience and sincere desire to meet and exceed the needs of the customer is most impressive and evident. They have always been very courteous and responsive..."
Dianne Gross Business Analyst, ITSB
Enqbator Ratings
5
img 1
"...We so enjoy working with the team at Enqbator on website development and other digital projects. Sujal has built a responsive, flexible, and creative group that works seamlessly as an extension of our team. We recommend Enqbator with enthusiasm and without reservation!..."
Megan Yore Chief Communications Officer & Director of Marketing
Enqbator Ratings
5
img 1
"...We experienced outstanding commitment from the Enqbator team throughout multiple complex IT projects. They have gone above and beyond in order to identify and troubleshoot issues from project initiation all the way into post-production..."
Joe Quille Manager, Guidehouse
Enqbator Ratings
5
img 1
"...I have enjoyed working in partnership with Enqbator. They have a very knowledgeable staff and consistently deliver top-notch service and professional web-based applications..."
David Vigna ITSB
Enqbator Ratings
5
img 1
"...Very conscientious and focused on the project. Always available to help assist with troubleshooting..."
Megan Ivey Deputy Trial Court Administrator
Enqbator Ratings
5
img 1
"...We are so grateful for our partnership with the Enqbator team! They delivered an exceptional website experience survey and online Dashboard..."
Rob Klein Partner
Enqbator Ratings
5
img 1
"... Enqbator team for nearly a decade now and I can’t say enough good things about the work they have done to help us build our company websites..."
Kathy Divis President
Enqbator Ratings
5
img 1
"...Enqbator is flexible and fast paced. Without a partner who worked in a similar manner, we wouldn’t have been able to complete our project as quickly as we did..."
Megan Yore Chief Communications Officer & Director of Marketing
Enqbator Ratings
5
img 1
"...Enqbator has been a great partner, they are always eager to tackle new projects and approach them with technical expertise..."
Matt Elliot Creative Manager, Digital Experience
Enqbator Ratings
5
img 1
"....The process was painless. Everyone loves the directory, and the journey to get there was so well organized that it barely impacted our workload..."
Victoria Hughes Former Manager, Web Services and Operations
Enqbator Ratings
5
img 1
"...You were fantastic to do what you did!..."
Hamid Project Manager, ISD
Enqbator Ratings
5
img 1
"...They are always cheerful, positive, open, organized, supportive, and responsive..."
Matthew Shine Senior Digital Marketing Developer & Creative Strategist
Enqbator Ratings
5
img 1
"..Their attention to detail and ability to quickly ascertain our needs was second to none!... Many thanks to the Enqbator team!."
Toni Partner & Chief Marketing Officer
Enqbator Ratings
5
img 1
"...Their expertise in partnering with our organization has led to innovative and best-in-class solutions to meet UAMS' business..."
Donna Hill Former Marketing Strategist
Enqbator Ratings
5
img 1
"...The Enqbator team is always knowledgeable, helpful, and available during all aspects of the project..."
Jamal Chief Information Officer
Enqbator Ratings
5
img 1

Connect with us

Interested in working together?
Contact Us Today
Interested in joining our team?
Say Hello
Interested in our newsletter?
Contact Us