Case Study
Mortgage Center needed to solve the challenges that faced their important credit union partners. These organizations provided referral information to Mortgage Center, including profiles, leads and vital pre-approval data. This data is housed in separate applications such as “Salesforce.” Once an application process begins and until it is closed, this data is stored in the Loan Originating System (LOS). Mortgage Center and its Credit Union partners needed a better way to get more information on their members’ loan status. Vital statistical data was needed on all outstanding loan activity. Existing methods involved a large amount of manual work and required interactions with multiple systems.
All reporting and data were housed in a file and folder structured system. Mortgage Center looked to the Enqbator team to design, develop and implement an easier, more user-friendly portal-based interface and process where credit union partners could find all the relevant information needed. Not only was this project intense and involved technically, but the final major challenge also revolved around time. A very tight timeline was needed to complete the entire project. The sooner the system was in place, the sooner the credit union partners could solve these major challenges for their members.
After an extensive discovery and requirements gathering process, the Enqbator team went to work. Creative thinking by Enqbator’s development team helped bring Mortgage Center’s vision to reality. Highly technical integrations work was developed, implemented, and tested, and the result was an enormous success.
Enqbator used multiple technical solutions and utilized many new and innovative methods to put in place a Portal solution that solved all of Mortgage Center’s challenges. Data was now pushed from different sources into the Mulesoft application, which in turn started writing data to the portal database.
Once the data was cleared of any duplicates (normalization process), important relationships were established. The Enqbator team performed multiple strategy sessions in order to design the data visualization process so that the data was all easy to understand and technically organized.
The team then worked with Mortgage Center to figure out the best way to design user-friendly graphs and display the data in the way Mortgage Center’s partners needed. Enqbator was able to pull in all relevant information and display it accurately and clearly in the charts within the portal.
Enqbator also worked with Mortgage Center, TOD (Traction on Demand) and Mulesoft, to complete all needed integrations, provide custom and thorough training, and most importantly, make sure the full project’s requirements were met within the given timeline. In the end, the Enqbator team was able to complete all the necessary work a week sooner than expected!
Development solutions and integrations work performed by Enqbator included additional important applications and technologies, such as Salesforce, MortgageFlex, Azure DB storage and hosting, and SFTP.
As a result of expert planning, design, and development work, along with the support and collaboration from Mortgage Center, the Enqbator team was able to test and launch the project a week sooner than planned. Mortgage Center was able to deliver a custom portal solution that made both the process at Mortgage Center and the workload of Mortgage Center’s credit union partners, much more efficient and cost effective.
Mortgage Center's vision for this project became reality, with success showing in many impactful ways, not only for the project team, but the new portal users.
Hundreds of new users within the first few weeks.
Increased interactivity, more subscriptions, and more pageviews.
Streamlined communication, information sharing, and vital yet easy to read statistical data.
Working together, bridging technical gaps, and finding solutions.
From the ground up, helping deliver a custom, tailored solution.
Collaborative effort to integrate important Credit Union information.
Trusted and secure hosting designed and engineered for each unique solution.
Seamless delivery of all necessary content to multiple end points with safe, reliable DB storage.
Testimonials
What clients are saying.
"I have enjoyed working in partnership with Enqbator. They have a very knowledgeable staff and consistently deliver top-notch service and professional web-based applications."
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"We are working with Enqbator on several projects. They have a very professional and skilled staff. I would highly recommend."
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"I highly recommend Enqbator for any institution looking to revamp their website with an inclusive, innovative, and responsive approach."
"Enqbator demonstrates not only technical expertise but also a dedication to making sure the project reflects our community's needs."
"From start to finish, Enqbator has consistently exceeded all expectations."
"From the beginning, our project lead sought to understand our needs and our science so that Enqbator could build the best product possible."
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