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Case Study

36th District Court

Enqbator helps Detroit's 36th District Court create life-changing reporting system to improve controversial cash bail system

  • Technologies
  • Power BI
  • Docket Management System
  • Web Forms
  • Expertise
  • Integrations
  • Data Management
  • Custom Development

The Goal

  1. Support the resolution of a legal settlement with ACLU
  2. Develop enhanced reporting tools to enable more informed, responsible decision-making
  3. Seamless integration of disparate data sources like Case Management and Docket Management Systems
  4. Create digital screening questionnaire for the arraignment process
  5. Enhance operational efficiency while making the court system more equitable and effective

    The Background

    Michigan’s 36th District Court, located in Detroit, was in the middle of an important lawsuit with the ACLU regarding the existing and sometimes controversial process of using cash bail. This lawsuit stemmed from individuals being held in jail for a potentially unnecessary amount of time due to not being able to afford the cash bail amount.

    A settlement agreement between the court system and the ACLU was put in place to help rectify this situation. The agreement, however, needed to be enforced, but valuable information and reporting data were also needed to ensure that all accurate details were brought to light. The need existed to bring out important data from multiple electronically based sources, to help make sure no major information slipped through the cracks – information that could make a major difference in someone’s life. Plus, vital reporting methods were needed to show the effectiveness of the data.

    This collaboration between Enqbator and the 36th District Court stemmed from that original lawsuit and ultimate settlement. Multiple data elements were required to be shared bi-monthly to help determine proper release rates. The overall goal of the project was to compile all the data from different sources. Multiple reports were needed. Web-based screening questions used by the assigned Judicial Officer were needed during the arraignment process.

    The Challenge

    From a technical standpoint, many challenges existed. The team needed to provide prototypes of the data, based on existing and developing requirements. Major requirements changes were put in place. Initial web hearing questions were going to be a simple “data dump.” However, as the project moved forward, new, and important dynamic features were identified and became important to the final requirements. All these changes presented major technical challenges for the teams. Before the settlement agreement was finally locked down, requirements were always changing. How that data was eventually to be presented, was also changing.

    Therefore, quick, creative, and technically challenging solutions were needed. The Enqbator team not only had to work creatively, but also collaboratively, as different groups were involved in the process, from IT and technical teams to attorneys and administrators. All the way up to the final project being put into place, Enqbator needed to be open to innovative ideas and ready to devise and quickly implement effective new methods and solutions. All aspects of this project were very new. No other court system in the country had developed such a unique solution, so the pressure was on to produce a complete and effective process.

    The Solution

    Working closely with the team at the 36th District Court, Enqbator put into place a solution that satisfied all initial requirements and discovered new and creative ways to solve some unforeseen needs. The partnership between Enqbator and the court was a long and trusted one. This enabled all parties to take the time to look beyond only what was first needed and ultimately provide a more complete and better final product. Since this was a solution never used in the industry, it allowed both teams to explore the best ways to get the job done. Enqbator listened to the court’s needs and got to work. The main part of the solution was the integration and creation of five important reports.

    Data for these reports was pulled from the court’s existing case management system. Creative integrations were created to also pull data from the Power BI application, JIS (Judicial Information System), and the newly created web hearing questionnaire. These “web hearing questions” are now a pivotal part of the arraignment process and must be answered for each case by the Judicial Officer. That input from the Judicial Officer was then integrated into the Power BI reports, which were also pulling in information from the JIS. Integrating all of this was extremely necessary to help determine what report a certain case would fall under.

    1

    Targeted Integrations

    Tied all the data sources together to create a unified stream of information for reports.

    2

    Comprehensive Reports

    Set up custom reports with helpful information from multiple sources to help better inform decisions around the cash bail process.

    3

    Rapid Adaptation

    Requirements evolving from a basic data output to a complex, dynamic solution, the project required rapid innovation, technical agility, and close collaboration across teams.

    4

    Collaborative, Partner-Based Approach

    Enqbator worked as an extension of the team and prioritized collaboration between 36th District Court, the Docket Management Team, and the ACLU (American Civil Liberties Union).

    The Result

    In the end, the solution implemented, and the data provided solved a major challenge facing the court system. The work done by Enqbator and the technical Docket Management team at the 36th District Court proved both effective and transformational. The final data made available through the reports assured all involved that the time spent was necessary. All reports are doing exactly what was intended, helping to improve the ACLU’s concerns with existing processes. The current process is stable and working extremely well. As a result of all the challenging work and the partnerships created, the system put into place will help make the courts of Detroit a more equitable and more effective system for all.

    Testimonials

    What clients are saying.

    Organization's logo
    "I have enjoyed working in partnership with Enqbator. They have a very knowledgeable staff and consistently deliver top-notch service and professional web-based applications."
    David VignaITSB, Third Circuit Court, Michigan
    Organization's logo
    "
    We so enjoy working with the team at Enqbator on website development and other digital projects. Sujal has built a responsive, flexible, and creative group that works seamlessly as an extension of our team. We recommend Enqbator with enthusiasm and without reservation!
    "
    megan yore
    Megan YoreFormer Chief Communications Officer & Director of Marketing, Corewell Health (formerly Spectrum Health Lakeland)
    gSight
    "...We are so grateful for our partnership with the Enqbator team! They delivered an exceptional website experience survey and online Dashboard..."
    Rob Klein
    Rob KleinPartner, gSight
    Organization's logo
    "...The process was painless. Everyone loves the directory, and the journey to get there was so well organized that it barely impacted our workload..."
    victoria hughes-reyes
    Victoria HughesFormer Manager, Web Services and Operations, Children's National
    Organization's logo
    "I've worked with Enqbator since 2018. They've helped organize, create, and update our half a dozen websites, including our Intranet. They are professional, organized, and talented. They are easy to work with, respond quickly to our needs, and are willing to go the extra mile to succeed. I would recommend any organization to call Enqbator."
    John MayernikProject Manager / Supervisor / Scrum Master, Corewell Health
    Organization's logo
    "As a strategist and consultant, I've worked with many vendors over the years. Enqbator is simply the best. From account management to the brilliant work by the owner, Sujal, they provide beyond 5-star web and marketing services. Innovative and forward thinking, they are ready and most willing to partner with us to implement new initiatives. Our work has won numerous national and state awards, so I'm so happy to partner with them on any projects. I highly recommend Enqbator and their experts who provide a range of services."
    donna hill
    Donna HillSr. Strategic Marketing Manager, University of Arkansas for Medical Sciences (UAMS)
    Organization's logo
    "I have worked with Enqbator for the past two years and their expertise is paramount for our web projects. They work very well within a collaborative environment and we look forward to continuing our partnership!"
    Danielle Soave
    Danielle SoaveVP of Digital Marketing, Mortgage Center
    Organization's logo
    "Enqbator was awarded a contract on a project that was behind schedule at the time. Enqbator exceeded my expectations. They were effective in communicating clearly to multiple stakeholders and they weren't afraid to operate outside of their box to help the overall project be successful."
    eric_badgley_headshot
    Erik BadgleyE-File Project Manager, Michigan Supreme Court
    Organization's logo
    "Enqbator was always very flexible and very quick to be able to make changes, based on the fluidity of what we were trying to do."
    michael navin
    Michael NavinDirector of Docket Management, 36th District Court
    Organization's logo
    "From Day 1, The Enqbator team seamlessly integrated themselves as an extension of our team. They proactively solve issues, they take the time to understand our long-term plans and their expertise is beyond debate."
    Author's photo
    Matt MajeskiManaging Director & Chief Marketing/Digital Officer, The Henry Ford, The Henry Ford
    Organization's logo
    "We have had two corporate members renew based on this digital solution, which is great considering we just launched it today! Thank you! You have made this part of my job 1000% easier!"
    monique_reister_thf_100x100
    Monique ReisterAccount Executive, Corporate Relations, The Henry Ford
    Organization's logo
    "Not only does it come with a modern look, but new functionality that makes navigating the website much easier."
    stacy bogard
    Stacy BogardAssistant Director of Communications and Public Relations, Michigan Association of School Boards (MASB)
    Arvon CIN
    "Now, when medical directors are going to an office they no longer have to worry about bringing documents, they just log in. It has helped physicians immensely to view all of their reports directly from a mobile app instead of relying on an outdated system."
    steve_maney_beaumont-aco_linkedin-100x100
    Steven ManeyDirector, Clinical Analytics and Decision Support, Arvon CIN (formerly Beaumont ACO)
    Organization's logo
    "Enqbator developed a visually appealing interactive website tailored to our needs. Our digital footprint has been greatly enhanced to benefit families and physicians, and we are delighted with their meticulousness and customer engagement."
    melissa thompson
    Melissa ThompsonDirector and Clinical Administrator, Wayne Pediatrics
    Organization's logo
    "Our experience with Enqbator so far has been nothing short of exemplary. Their team has gone above and beyond to ensure our website is not only visually appealing but also easy to navigate, mobile-friendly, and ADA compliant."
    Author's photo
    Lori HallExecutive Director of College Relations and Marketing, Clackamas Community College
    Organization's logo
    "...Enqbator has been a great partner, they are always eager to tackle new projects and approach them with technical expertise..."
    Matt ElliotHead of Creative & Digital Experience - Creative Director, The Henry Ford
    Organization's logo
    "...Enqbator is flexible and fast paced. Without a partner who worked in a similar manner, we wouldn't have been able to complete our project as quickly as we did..."
    megan yore
    Megan YoreChief Communications Officer & Director of Marketing, Corewell Health (formerly Spectrum Health Lakeland)
    Organization's logo
    "

    You helped complete an important project for the organization. The Find a Location and Find a Doctor apps will help thousands of people immediately. Your team is great to work with. See you in our next meeting for another great adventure.

    "
    Project Manager, Corewell Health
    Organization's logo
    "...The Enqbator team is always knowledgeable, helpful, and available during all aspects of the project..."
    jamal aljami
    Jamal AljahmiChief Information Officer, 36th District Court
    Organization's logo
    "...Their expertise in partnering with our organization has led to innovative and best-in-class solutions to meet UAMS' business..."
    donna hill
    Donna HillSr. Strategic Marketing Manager, University of Arkansas for Medical Sciences (UAMS)
    Organization's logo
    "Their attention to detail and ability to quickly ascertain our needs was second to none!... Many thanks to the Enqbator team!"
    toni klein
    Toni KleinCo-Founder & Chief Marketing Officer, Klein and Partners
    Organization's logo
    "
    ..They are always cheerful, positive, open, organized, supportive, and responsive...
    "
    matthew shine
    Matthew ShineSenior Digital Marketing Developer & Creative Strategist, Corewell Health (formerly Spectrum Health Lakeland)
    Detroit Medical Center logo
    "You were fantastic to do what you did!"
    HamidProject Manager, ISD, Rehabilitation Institute of Michigan
    Organization's logo
    "I've known the Enqbator team for nearly a decade now and I can't say enough good things about the work they have done to help us build our company websites."
    kathy-divis
    Kathy DivisPresident, Greystone.net
    Organization's logo
    "Great experience with Enqbator. Work with them on many web projects and nothing but exceptional service."
    bob stratton
    Bob StrattonLead IT Project Manager, Corewell Health (formerly Beaumont Health)
    Washtenaw County
    "Very conscientious and focused on the project. Always available to help assist with troubleshooting."
    megan ivy
    Megan IvyDeputy Trial Court Administrator, Washtenaw Trial Court, Michigan
    Organization's logo
    "We experienced outstanding commitment from the Enqbator team throughout multiple complex IT projects. They have gone above and beyond in order to identify and troubleshoot issues from project initiation all the way into post-production."
    joe quille
    Joe QuilleDirector, Guidehouse
    Organization's logo
    "I highly recommend Enqbator for developing first-class technical solutions. Their vast experience and sincere desire to meet and exceed the needs of the customer is most impressive and evident. They have always been very courteous and responsive."
    Dianne GrossBusiness Analyst, ITSB, Third Circuit Court, Michigan
    Organization's logo
    "Enqbator is a top notch web development partner. They have a "can-do" attitude and excel at finding solutions to some of the most technical challenges. Their expertise of Sitefinity CMS and their excellent customer service make them a pleasure to work with."
    lori manos
    Lori ManosDirector, Web Marketing, Corewell Health
    Organization's logo
    "We are working with Enqbator on several projects. They have a very professional and skilled staff. I would highly recommend."
    Pooja Budhraja
    Pooja BudhrajaDirector of Information Technology, The Henry Ford
    Organization's logo
    "The Enqbator team has been a joy to work with on our web and mobile app projects. I would highly recommend their services and team. We look forward to continuing and growing our partnership."
    filomena napolitano
    Filomena NapolitanoHead of Digital Marketing Operations, The Henry Ford
    Organization's logo
    "I highly recommend Enqbator for any institution looking to revamp their website with an inclusive, innovative, and responsive approach."
    Author's photo
    Lori HallExecutive Director of College Relations and Marketing, Clackamas Community College
    Organization's logo
    "Enqbator demonstrates not only technical expertise but also a dedication to making sure the project reflects our community's needs."
    Author's photo
    Lori HallExecutive Director of College Relations and Marketing, Clackamas Community College
    Organization's logo
    "From start to finish, Enqbator has consistently exceeded all expectations."
    Dr. G. Andrew JamesProfessor, Departments of Psychiatry and Neurology, University of Arkansas for Medical Sciences (UAMS)
    Organization's logo
    "From the beginning, our project lead sought to understand our needs and our science so that Enqbator could build the best product possible."
    Dr. G. Andrew JamesProfessor, Departments of Psychiatry and Neurology, University of Arkansas for Medical Sciences (UAMS)
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